Privacy Policy

Effective Date: February 1, 2025

1. Introduction

Welcome to Utower (“the App,” “we,” “us,” or “our”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the App.

2. Information We Collect

We may collect and process the following types of information:

• Personal Information: Names, email addresses, phone numbers, and payment details you provide when you register or manage subscriptions.
• Device Data: Technical data from devices monitored through the App (e.g., signal strength, CCQ, noise floor).
• Usage Data: Information about how you use the App, such as pages visited and actions taken.

3. How We Use Your Information

We may use the information we collect for purposes including but not limited to:

• To Provide Services: Manage subscriptions, track payments, and offer device-monitoring features.
• To Improve the App: Analyze usage to enhance performance, reliability, and user experience.
• Communications: Send renewal reminders, payment updates, or other service-related information.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

• Third-Party Service Providers: For payment processing, analytics, or other services required to operate the App. These providers are contractually obligated to protect your data.
• Legal Requirements: We may disclose information if required by law or to protect our rights, resolve disputes, or enforce our agreements.

5. Data Security

We take reasonable measures to protect your information through administrative, technical, and physical safeguards. However, no security measures are entirely foolproof, and we cannot guarantee absolute protection of your data.

6. Cookies and Tracking Technologies

We may use cookies or similar technologies to collect information about your usage of the App, remember your preferences, and improve your experience. You can configure your browser to refuse cookies or alert you when cookies are being used. However, some features may not function properly if cookies are disabled.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to have it removed.

8. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, such as the right to access, correct, or delete. To exercise these rights, please contact us using the information provided below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Policy here and updating the “Effective Date” at the top of this page.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

• Email:mohammed@oakwater.io